What if my PIN is disabled or locked?

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If your PIN is disabled or locked, you need to reestablish your PIN. To do so, visit the PIN Home Page and select Reestablish My PIN from the list of options on the left side of the page. You will need to provide your Social Security Number, the first two letters of your last name, and your birth date.

If you have lost or forgotten your PIN, you can request a duplicate once you have reestablished it. To request a duplicate PIN, select Request A Duplicate PIN from the list on the left side of the PIN Home Page.

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