What if I forgot my PIN?

Previous

If you have lost or forgotten your PIN, you need to request a duplicate. To do so, visit the PIN Home Page and select Request A Duplicate PIN from the list of options on the left side of the page. You will need to provide your challenge answer to request a duplicate PIN.

When requesting a duplicate PIN, you can choose to either instantly view your PIN online or immediately receive an e-mail containing a hyperlink to your PIN.

If you think your PIN was compromised (i.e., you think someone else knows it), then you should not request a duplicate PIN; instead, you should change your PIN. You can choose your own new PIN, or we can randomly generate one for you. To change your PIN, select Change My PIN from the list of options on the left side of the PIN Home Page.

Help Print

Close Help