If you are eligible to use the IRS Data Retrieval Tool but have tried unsuccessfully to use it, there could be several reasons why it is not working for you:
- The IRS Web site might be offline or experiencing some other technical issues.
- If you filed your taxes electronically within the last three weeks or via postal mail within the last 11 weeks, your tax information might not be available to be transferred into your FAFSA yet.
- The address you provided on the FAFSA does not match the address you included on your most recent tax returns. (This includes variations in spelling and abbreviations.) In order for the IRS Data Retrieval Tool to work successfully, you must enter your address information on the IRS Web site so that it identically matches the address on your tax returns.
- Your federal tax return indicated a balance owed, which may result in a delay in processing.