What if my FSA ID is disabled or locked?

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If your FSA ID has been locked you can update your FSA ID to unlock your account.

If you have an FSA ID but do not remember your username, click Forgot Username.

If you have an FSA ID but do not remember your password, click Forgot Password.

Note: The password must be between 8 to 30 characters long. You can use any combination of numbers, uppercase and lowercase letters, and / or special characters.

If your FSA ID is disabled you must contact customer service for more information at 1-800-4-FED-AID (1-800-433-3243).

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