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Trending Questions

  • I’m a parent. How can I fill out a FAFSA if I can’t use my child’s FSA ID?

    NEW: We have a video available to help parents navigate the FAFSA without using their child's FSA ID: https://youtu.be/QdaGZASwjZU

    As a parent, you can start a new FAFSA for your child using their name, Social Security number and date of birth. From the FAFSA home page at www.fafsa.gov, click Start A New FAFSA, and then choose, "Enter the student's information" on the right. Follow directions to start a FAFSA for the year your child will be attending school.

    You will be asked to create a "Save Key." The Save Key is a short, temporary password you can give to your child when it is time for him or her to sign the FAFSA.

    Fill out the FAFSA. On the "Sign and Submit" page, use your (the parent's) FSA ID to sign the FAFSA in the parent section.

    Then your child will need to sign the FAFSA using his or her own FSA ID. If your child is with you, he or she can enter it on the page. If your child is not with you, share the Save Key you created. Your child can go to www.fafsa.gov and use the Save Key to log in to the FAFSA you started, complete the student section of the "Sign and Submit" page and then click SUBMIT at the bottom of the page. The FAFSA is not submitted until you see the "Confirmation" page, which you should save for your records.

    It is very important that you and your child create and use your own FSA IDs. The FSA ID acts as a legal signature and should not be shared. Letting someone else create your FSA ID is not allowed and can create problems and delays with the student's financial aid. For more information or to create your own FSA ID, go to http://StudentAid.gov/fsaid.

  • I’m a student. How can I fill out a FAFSA if I can’t use my parent’s FSA ID?

    NEW: We have a video available to help students and parents navigate the FAFSA without using each other's FSA IDs: https://youtu.be/QdaGZASwjZU

    You and your parents can fill out the FAFSA together, even if you are not in the same location.

    One of you can start the FAFSA at www.fafsa.gov. Click Start A New FAFSA. If you are starting the FAFSA, enter your FSA ID (more about this below) on the left hand side of the "Login" page. If your parent is starting the FAFSA, he or she should enter your name, Social Security number (SSN), and date of birth on the right.

    Whoever is starting the FAFSA will be prompted to create a "Save Key." The save key is a short, temporary password you and your parent can share to be able to fill out a FAFSA when you are not in the same location.

    Fill out your sections of the FAFSA, enter your FSA ID in the student section of the "Sign and Submit" page, and then save and close it. Share the "Save Key" with your parent. He or she can use your name, SSN, and date of birth with the save key to log in to the FAFSA you started and complete the parent sections. Your parent will enter his or her own FSA ID in the parent signature area of the "Sign and Submit" page.

    Whoever signs last should click the SUBMIT button at the bottom of the "Sign and Submit" page. Your FAFSA is not submitted until you reach the "Confirmation" Page, which you should save for your records. Your application will take 3-5 days to process, and one business day after that, it will be made available to the schools you listed on your FAFSA.

    It is very important that you and your parent create and use your own FSA IDs. The FSA ID acts as a legal signature and should not be shared. Letting someone else create your FSA ID is not allowed and can create problems and delays with your financial aid. For more information or to create your own FSA ID, go to http://StudentAid.gov/fsaid.

    If your parent does not have a Social Security number, he or she will not be able to get an FSA ID. In that case your parent will print, sign and mail in a paper signature page.

  • How can I add a school to my FAFSA?

    While completing the Free Application for Federal Student Aid (FAFSA), you must list at least one college to receive your information.

    To add colleges after you have already submitted your FAFSA, click the Login button on the "Home" page and log into FAFSA on the Web. Click Make FAFSA Corrections, and then navigate to the "School Selection" page.

    To search for a college that you want to receive your information, select the state in which the college is located, then enter the city and/or school name and click Search. We will search our database and display your results in order by best match. You can re-sort the list in alphabetical order by School Name.

    From the Search Results, you can select up to ten colleges to add to your list of Selected Schools. You can select an individual college, or you can press the Ctrl button on your keyboard and select multiple colleges. After you have selected the college(s), click the ADD button to add the college(s) to your list of Selected Schools.

    You must sign and submit the FAFSA once you have added the school or schools you wish to add.

    You can also use a paper Student Aid Report (SAR) to mail in changes to up to four colleges (this may take several weeks).

    NOTE: The FAFSA can list up to ten schools at a time. If you are applying to more than 10 schools, submit your FAFSA with the first ten schools. After the application is processed, which takes 3-5 days, you can make a correction to remove some of those schools and add others.

  • I got an error that my name, date of birth, and SSN listed on the FAFSA do not match my FSA ID. What does that mean?

    The name, date of birth (DOB), and Social Security Number (SSN) you list on the FAFSA must exactly match what you listed when you registered for your FSA ID.

    This issue occurs most commonly when the parent and student mix up the parent's FSA ID and the student's FSA ID. That's the first thing you should check. This is why it's very important that you do not share your FSA ID with anyone.

    You can check to see if your FAFSA and FSA ID information match up by following these steps:

    Check FSA ID Information

      1. Go to http://StudentAid.gov/fsaid.
      2. Click the Create an FSA ID Now button.
      3. Click the "Edit my FSA ID" tab
      4. Enter the FSA ID username and password used when you received the error.
      5. Click the LOGIN button.
      6. Check the name, DOB, and SSN listed, and verify that all three match exactly what appears on your SSN card. If everything matches, proceed to the next step. If not, correct the information and save it. (Note: If you edit your FSA ID information, you may need to wait up to 3 days for that information to process before you can use your FSA ID to sign into FAFSA on the Web).

    Check FAFSA on the Web Information

      1. Go to www.fafsa.gov and click the LOGIN button.
      2. Enter your FSA ID username and password. If you're the parent, use the "Enter the student's information" option.

      If you have completed a FAFSA:
      3. Select to "View or Print Student Aid Report (SAR)".
      4. Enter the Save Key.
      5. Verify that the name, DOB, and SSN match exactly what appears on your SSN card. If not, you will need to submit a correction.

      If you have not completed a FAFSA:
      3. Enter the Save Key.
      4. Verify that the name, DOB, and SSN that display in the section where you receive the error match exactly what appears on your SSN card.
    If you're getting this error, it means that either the name, DOB, or SSN from your FSA ID and FAFSA do not match. If you checked and they do match and you're still getting an error, you can call the Federal Student Aid Information Center at 1-800-433-3243 for FSA ID assistance.

  • How do I unlock my FSA ID?

    There are two ways to unlock your FSA ID. You can either use your e-mail or answer some of your challenge questions.

    To start:

    1. Go to the Edit My FSA ID tab.
    2. Log in using your username and password. You will receive the message, "Your FSA ID is locked. To unlock it, use one of the following options." Select one of the two options.

    Option 1: E-mail

    1. Click the E-MAIL button. You will be taken to a page that says "Unlock Your FSA ID - Using Email." A secure code will be sent to the e-mail address that's on record with your FSA ID.
    2. Open your e-mail in a different browser tab or window or from another device. Do not close the FSA ID Web page while accessing your e-mail.
    3. Once you receive the e-mail, enter the secure code on the FSA ID page in the box that says "Secure Code." The secure code expires after 10 minutes.
    4. Click on the SUBMIT button. Your account is unlocked and you will be taken to a page to change your password.
    5. Follow the instructions to create a new password.

    Option 2: Challenge Questions

    1. Click the CHALLENGE QUESTIONS button. You will be taken to a page that says "Unlock Your FSA ID - Using Challenge Questions."
    2. Answer three of your five challenge questions shown on the screen. Your answers must match the ones you entered when creating your account. The answers are not case sensitive.
    3. Click on the Verify button. If you answered your challenge questions correctly, your account is unlocked and you will be taken to a page to change your password.
    4. Follow the instructions to create a new password.

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Making Corrections

Already submitted your FAFSA and need to make a correction? Get help submitting a correction, adding a school, viewing or printing your Student Aid Report (SAR), and more.

Next Steps

You've submitted your FAFSA; what happens next? Understand your Expected Family Contribution (EFC), your Student Aid Report (SAR), and next steps.

Contact Us

Didn't find an answer to your question? Contact the Federal Student Aid Information Center.